Effective Date: September 24, 2026
Entity: Previously Pluto LLC, Philadelphia, PA
Contact: contact@previouslypluto.com
1. Information We Collect
We collect personal information that you voluntarily submit to us through our website (previouslypluto.com):
- Contact Form Data: When you send an inquiry via our contact form, we collect your name, email address, inquiry subject, and the contents of your message.
- Newsletter Subscription Data: When you opt in to receive updates about our games and studio announcements, we collect your email address and name to manage email dispatch.
- Server Logs & Automated Data: Like most websites, our host server records basic diagnostic data (IP addresses, browser type, referring pages, timestamps) solely to maintain network security, prevent automated denial-of-service attempts, and ensure site stability.
2. How We Use Your Information
We use the collected information strictly for legitimate studio operations:
- Responding directly to your press, retail, support, or general inquiries.
- Delivering newsletters and game updates (only when you have explicitly opted in).
- Fulfilling crowdfunding rewards, orders, and customer support for our products, including Magusha: Clash of the Commanders, The Big Shuffle, Oddware, and Laurels.
- Complying with federal and state corporate and tax reporting obligations.
3. Third-Party Processors and Service Providers
We do not sell, rent, or trade your personal data. We disclose information only to third-party processors required to deliver our services:
- Email Marketing: We use email platform providers (such as Mailchimp) to manage newsletter distributions in accordance with the CAN-SPAM Act. Every promotional email includes a direct, one-click unsubscribe mechanism.
- Crowdfunding & E-Commerce: For physical game purchases or backer fulfillment, transactions and shipping logistics are processed through dedicated partners and platforms (e.g., Stripe, PayPal, Kickstarter, or our official store). Payment details are encrypted and handled directly by compliant payment processors; we do not store full credit card numbers on our web server.
4. Data Retention
We retain inquiry submissions only as long as necessary to resolve customer queries and maintain standard business records. Newsletter subscribers remain in our database until an unsubscribe request is received.
5. Your Rights
Under applicable United States and international data privacy laws (including GDPR and CCPA), you have the right to:
- Request access to the personal data we hold about you.
- Request correction or complete deletion of your data.
- Withdraw consent from marketing communications at any time via the unsubscribe link in our emails.
To exercise any of these rights, contact us at contact@previouslypluto.com.
6. Contact Information
Previously Pluto LLC
Email: contact@previouslypluto.com